关键词: 互联网医疗健康平台, 医疗服务匹配, 患者个性化需求, 匹配方案

Abstract: With the rapid development of medical service career in China, how to promote the matching efficiency between doctors and patients in the internet health platform has become one of the most important issues in medical service. Aimed at the two-sided matching decision making problem considering the personalized demand of patients, a novel decision-making method is proposed in this paper. First, several definitions for the stability and satisfaction regarding the matching alternative are given. On the basis, the satisfaction degrees of patients to doctors are subsequently calculated according to the personalized demand of patients. Then, the satisfaction degrees of doctors to patients are calculated according to the expectations of the doctors with the actual evaluations of the patients. Furthermore, a two-sided decision-making matching model regarding the maximum objectives of satisfied, stable and familiar is built. By using proposed changeable step algorithm, the optimal matching alternative can be determined. Finally, an example is given to demonstrate the efficiency and feasibility of proposed method.

Key words: internet health platform, medical service matching, personalized demand of patients, matching alternative