危机企业网络互动对信任修复效果影响研究

孙华梅, 张晨珖

Research on the Influence of Crisis Enterprise Network Interaction on the Effect of Trust Restoration

SUN Hua-mei, ZHANG Chen-guang

运筹与管理 . 2017, (3): 187 -190 . DOI: 10.12005/orms.2017.0074