质量保证策略下服务商的质量缺陷补偿决策分析
王文隆, 刘新梅
Quality Defect Compensation Analysis Based on Service Quality Guarantees Policy
WANG Wen-long, LIU Xin-mei
运筹与管理 . 2018, (6): 46 -54 .  DOI: 10.12005/orms.2018.0133