关键词: 行为审计, 问题行为, 动机归因, 情境因素

Abstract: Differentiating from traditional account date, the behavior of group or individual in organization serving as a special dynamic data has been viewed strategic element investment for improving efficiency, innovation and dynamic ability, so the importance and investment for behavior audit have been strengthened sustainably in international enterprises' internal audit system. However, the behavior compliance audit in practice under the hypothesis of “economic man” with rationality has greatly limited the value contribution towards organization surveillance and consultation, owing to the deficiency of proof and even the systematic risk of information inaccuracy which result from the logic break of behavior motivation attribution.
Therefore, on the basis of the hypothesis of environmental “actor”, this paper builts an integrated attribution audit paradigm of “Context-Psychology-Behavior”for non-objective, non-compliance, non-efficiency, non-cooperation, non-safety and other non-social expectation “problem behavior” in the organization. In this paper, the classic psychology attribution theories and ways, such as correspondent inferences theory, stability attribution theory and simple attribution theory would be sequentially applied to explore and demonstrate the motivation of “problem behaviors”, and the sequencing feature of attribution theories' application comes from the internal requirement of “Context-Psychology-Behavior” attribution paradigm. Moreover, the relevant context analysis method for testing the motive stability of “problem behavior”is proposed in the paper for the first time, and only by attributing those proven to be stable problem behavior motives can we bring valuable audit findings to organizational governance and business process optimization. On the contrary, if the “problem behavior” motive does not cause related “problem behavior” in the same or related business contexts, the behavior motivation will not be stable, and it is possibly owing to some accidental factors, thus the attribution analysis of such motives has limited implications and it is necessary to redefine the motive of “problem behavior”.
The findings and significance of this study are as follows: “Context-Psychology-Behavior” audit paradigm corrects the logic fracture of “from behavioral defects findings to behavior audit suggestion”. This study proposes a set of multi contexts walk-through testing method for three main behavioral attributions. Firstly, a stable “problem behavior” motive has triggered corresponding “related behavior” in relevant contexts such as processes and business collaboration associated with the “problem behavior” situation, so the “problem behavior”motive should mainly be attributed to the function of institution factors.Secondly, a stable “problem behavior”motive only triggers “associated behavior” in a few scenarios of business, process, resource collaboration etc. associated with the “problem behavior”context, while in most associated scenarios, the behavior characters of actor are consistent with organizational expectations, so the “problem behavior” motive should mainly be attributed technically. Lastly a stable “problem behavior” motive has been effectively verified in almost all associated scenarios, and the “problem behavior”in each associated scenario has the same nature and highly similar form, but the “problem behavior”in each scenario cannot be mutually verified and explained in a logical relationship, so the “problem behavior” motivation should mainly be attributed to individual characteristics.To put forward the strategic value of digital transformation of behavior audit—building a dynamic account of behavior data to promote high-level behavior audit supervision,behavioral audit must adhere to the principle of “treating both the symptoms and the root causes” for comprehensive attribution, and cannot independently magnify the absolute role of any kind of factors, so as to avoid mistakes and omissions in important audit evidence discovery. The series of viewpoints and suggestions formed by this paper would have important theoretical referential significance for constructing the program system of behavior audit and promoting the audit supervision quality of organizations.

Key words: behavior audit, problem behavior, motivation attribution, context factor