知识型员工行为能力的构成要素与评价研究

运筹与管理 ›› 2011, Vol. 20 ›› Issue (2): 186-192.

知识型员工行为能力的构成要素与评价研究

贾建锋, 杨勇, 孙新波

东北大学工商管理学院,辽宁沈阳 110004

收稿日期:2009-10-20 出版日期:2011-04-25
作者简介:贾建锋(1980-),男,山西晋中人,讲师,博士后,研究方向为组织行为与人力资源管理,战略管理;杨勇(1979-),男,辽宁铁岭人,博士研究生,研究方向为服务管理,组织评价;孙新波(1971-),男,山东德州人,副教授,研究方向为组织行为与人力资源管理。
基金资助:
国家自然科学基金资助项目(70902064;71072120;71072122);教育部人文社会科学研究项目(09YJC630030);中央高校基本科研业务费资助项目(N100406007);中国博士后科学基金特别资助项目(201003621);中国博士后科学基金资助项目(20090461185);辽宁省博士启动基金资助项目(20091026);教育部博士点基金新教师基金资助项目(200801451043);沈阳市科技计划软科学研究专项资助课题(F10-193-5-07)

Constituent Factors of Action-Oriented Competency of Knowledge Workers and Evaluation Research

JIA Jian-feng, YANG Yong, SUN Xin-bo

School of Business and Administration, Northeastern University, Shenyang 110004, China

Received:2009-10-20 Online:2011-04-25

摘要/Abstract

摘要： 行为能力对于解释员工绩效具有重要意义。本文以知识型员工为研究对象,通过规范的实证研究获得了知识型员工行为能力的构成要素,以此为基础构建了知识型员工行为能力的评价指标体系。根据指标模糊性的特点,将三角模糊数理论与FAHP的融合,提出了一种基于三角模糊数的FAHP评价方法。以DR公司招聘某岗位的知识型员工为实例,说明了本文提出的方法在知识型员工行为能力评价中的适用性。

关键词: 行为能力, 知识型员工, 三角模糊数, 模糊层次分析法

Abstract: Action-oriented competency is important to explain the performance of knowledge workers. Taking knowledge workers as research object, constituent factors of action-oriented competency of knowledge workers are gained through normative empirical research. On this basis, evaluation index system of action-oriented competency of knowledge workers was set up. According to the fuzziness of the evaluation indexes, the theory of triangular fuzzy number and fuzzy analytic hierarchy process(FAHP)are integrated to put forward FAHP evaluation method based on triangular fuzzy number. Finally, this paper takes company DR recruiting knowledge workers for a position as an example to illustrate applicability of the evaluation method.

Key words: action-oriented competency, knowledge workers, triangular fuzzy number, fuzzy analytic hierarchy process.

中图分类号:

C936

贾建锋, 杨勇, 孙新波. 知识型员工行为能力的构成要素与评价研究[J]. 运筹与管理, 2011, 20(2): 186-192.

JIA Jian-feng, YANG Yong, SUN Xin-bo. Constituent Factors of Action-Oriented Competency of Knowledge Workers and Evaluation Research[J]. Operations Research and Management Science, 2011, 20(2): 186-192.

参考文献

[1] 谢晋宇.人力资源开发概论[M].北京:清华大学出版社,2005.
[2] Jorgen S. Understanding human competence a work: an interpretative approach[M]. Academy of Management Journal, 2000, 43(1): 9-25.
[3] Stam W, Elfring T. Entrepreneurial orientation and new venture performance: the mediating effect of network strategies[J]. Academy of Management Proceedings, 2006, 16(1): 1-6.
[4] Kanungo R N. Managerial resourcefulness: a reconceptualization of management Skills[J]. Human Relations, 1992, 45(12): 1311-1327.
[5] Cheetham G, Chivers G. Towards a holistic model of professional competence[J]. Journal of European Industrial Training, 1996, 20(5): 20-30.
[6] 王勇.基于能力的人力资源管理理论研究[D].博士论文.杭州:浙江大学,2003.50-58.
[7] 贾建锋,赵希男,范芙蓉.知识型员工行为能力的因素结构研究[J].科学学研究,2009,27(12):1862-1868.
[8] 张孝远,陈凯华.基于三角模糊数的综合评价体系的研究[J].中国科技论文在线,2006,1(5):317-324.
[9] 陈晓红,阳熹.一种基于三角模糊数的多属性群决策方法[J].系统工程与电子技术,2008,30(2):278-282.
[10] 范周田.模糊矩阵理论与应用[M].北京:科学出版社,2006.219-219.
[11] 潘星,王君,刘鲁.航空制造企业知识水平的模糊综合评价方法[J].计算机集成制造系统,2007.13(10):2019-2026.
[12] Adem G, Esra K. A fuzzy model for competency-based employee evaluation and selection[J]. Computer & Industrial Engineering, 2007, 52(1): 143-161.
[13] Drigas A, Kouremenos S, Vrettaros S, et al. An expert system for job matching of the unemployed[J]. Expert Systems with Applications, 2004, 26(2): 217-224.
[14] Kahraman C, Ruan D. Fuzzy group decision-making for facility location selection[J]. Information Sciences, 2003, 157(11): 135-153.
[15] Lai Y. Ineractive multiple objective system technique[J]. Journal of Operational Research Society, 1995, 46(2): 958-976.
[16] Liu D, Shih Y Y. Inergrating AHP and data mining for product recommendation based on customer lifetime value[J]. Information and Management, 2005, 42(3): 387-400.
[17] Mickey R W, Parsaei H R. A fuzzy linguistic approach to implementing a strategy for computer integrated manufacturing[J]. Fuzzy Sets and Systems, 1991, 42(2): 191-204.