Abstract: In this paper, we analyze the problems existing in traditional cigarette distribution model and the shipping processes, and taking the Xi’an Cigarette Eastern Distribution Centre for example, we build the cigarette cross-docking distribution model based on reengineering the cigarette distribution business process. Then, we use the ASME method and the activity-based cost respectively to test the efficiency and cost of the reengineered process. The results indicate that the reengineered process which is based on the cigarette cross-docking distribution model can integrate the supply chain resources effectively, improve the efficiency of distribution and reduce the cigarette distribution operating costs.

Key words: supply chain management, business process reengineering, cross-docking mode, cigarette distribution

摘要： 论文分析西安市卷烟配送现状及配送流程中存在的问题,以西安市卷烟配送东区为例构建卷烟配送的越库模式,通过业务流程再造构建越库模式下的卷烟配送业务流程;采用ASME评测法及作业成本法分析业务流程再造前后的配送时间和配送成本。研究结果表明,越库模式下卷烟配送业务流程的再造能够有效地整合供应链资源,提高卷烟配送效率,降低卷烟配送成本。

关键词: 供应链管理, 业务流程再造, 越库模式, 卷烟配送