Abstract: Evaluating human resource management quality(HRMQ)of enterprise is helpful to promote the continuous improvement of its HRMQ. Taking group enterprise as example, based on maturity theory, this paper puts forward conceptual framework and maturity level of group enterprise, then establishes a OEC^⑤-66 model to evaluate HRMQ of group enterprise, which includes 5 aspects, 14 dimensions and 66 criteria from the organization, staff and culture three perspectives. This paper gives the calculation method of HRMQ and quality rating criteria, hoping to provide reference for evaluation and promotion of HRMQ in group enterprise.

Key words: maturity, group enterprise, human resource management quality, quality evaluation

摘要： 对企业的人力资源管理质量进行评价,有助于促进其人力资源管理质量的持续提升。本文以集团企业为例,基于成熟度理论,研究提出了人力资源管理质量概念框架、成熟度等级,从组织、员工和文化三元视角构建了由5大方面、14个维度、66项指标构成的集团企业人力资源管理质量评价OEC^⑤-66模型,给出了人力资源管理质量评价计算方法、质量等级判断标准,以期为集团企业人力资源管理质量的评价和提升提供科学参考。

关键词: 成熟度, 集团企业, 人力资源管理质量, 质量评价