地位差异视角下知识分享策略对组织学习的影响研究

doi:10.12005/orms.2019.0190

摘要/Abstract

摘要： 组织学习是提高企业竞争能力的重要途径,人际学习是组织学习的重要组成部分。组织成员间普遍存在的地位差异,会直接影响个体的知识分享策略,继而影响组织学习。然而,以往的组织学习模型通常忽略了个体的地位差异,默认假设每个组织成员的地位是相同的。鉴于此,本文在组织学习经典仿真模型的基础上,引入地位这一特征,综合探讨正向差异化(高地位成员更愿意分享知识)、负向差异化(低地位成员更愿意分享知识)、以及同质化(不同地位的成员有相同的知识分享意愿)这三种知识分享策略对组织学习的影响机理。研究结果表明,三种知识分享策略下,知识分享水平和地位认可度对组织学习的作用关系和作用大小存在显著差异。但总体来说,仅当组织成员的地位认可度较高且知识分享水平较低时,同质化策略才最有利于组织学习;其他情境下,负向差异化策略更有利于提高组织学习绩效。

关键词: 地位, 知识分享策略, 组织学习, 多主体仿真

Abstract: Organizational learning has been regarded as an important way to improve the competitiveness of enterprises, where interpersonal learning is a critical part of the organizational learning. It is pervasive that there are status differences among organization members, which directly influence individuals’ knowledge sharing and lead to an indirect effect on the organizational learning eventually. However, previous research models in organizational learning usually ignored the status differences among members, assuming they have the same status implicitly. Therefore, this study expands the classic model of organizational learning by introducing the feature of the status. The effects of positive differentiation strategy (where higher status members have higher intentions to share knowledge), negative differentiation strategy (where lower status members have higher intentions to share knowledge), and homogeneous strategy (where members of different statuses have the same intentions to share knowledge) on organizational learning are systematically investigated. The results indicate that effects of different strategies are significantly divergent. In general, only when the status is highly recognized by the members, and the level of knowledge sharing intention is low, the homogeneous strategy would be the most conducive strategy for organizational learning. In other situations, the negative differentiation strategy is the most conducive strategy for improving organizational learning performance.

Key words: status, knowledge sharing strategies, organizational learning, multi-agent simulation

中图分类号:

B849
C936

董佳敏, 刘人境, 严杰, 杨晶玉. 地位差异视角下知识分享策略对组织学习的影响研究[J]. 运筹与管理, 2019, 28(8): 182-189.

DONG Jia-min, LIU Ren-jing, YAN Jie, YANG Jing-yu. Effects of Knowledge Sharing Strategies on Organizational Learningfrom the Perspective of Status Difference[J]. Operations Research and Management Science, 2019, 28(8): 182-189.

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